Shipping & Delivery

Shipping Details As Follow:

United Kingdom: 3-7 Business Days

Europe: 5-7 Business Days

Other International Shipping: 7-14 Business Days

However please be reminded that shipping may take longer due to Covid-19.

Delivery times are estimated and not guaranteed to arrive within the indicated time frame.


Orders made after 2pm will be processed the next working day

​Orders made on a Sunday will be processed the next working day

​We do not ship orders on a Bank Holiday

​We ship all our parcels via Royal Mails Tracked.


Royal Mail: We keep a close eye on Royal Mail who is our delivery carrier. Despite their best efforts, some deliveries may take longer due to the ongoing pandemic. Please be reminder that this is out of our control; however don't hesitate to contact us with any concerns.


PLEASE NOTE: Once we ship your order; Zalorah is not responsible for any lost or stolen item/s. If you haven't receive your parcel please contact Royal Mails & give them the tracking number provided in your confirmation email. However if you need any assistance, please don't hesitate to contact us via our contact us page or email us at